PRIVACY POLICY

Last Updated: 

KGN Ayurveda ("we," "our," "us") is committed to protecting the privacy and personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

Personal Information

• Full name

• Contact number

• Email address

• Shipping and billing address

• PIN code and location details

Order Information

• Products purchased

• Order value

• Payment method

• Transaction details

Technical Information

• IP address

• Device type

• Browser type

• Cookies and usage data

This information is collected to improve your shopping experience and ensure smooth order processing.

2. How We Use Your Information

We collect and use your personal information only for legitimate business purposes, including:

• Processing and fulfilling your orders

• Providing customer support

• Sending order confirmations and shipping updates

• Responding to queries or complaints

• Improving our website performance

• Preventing fraud and unauthorized transactions

We may also use your contact details to share promotional offers, discounts, or important updates. You can opt out of marketing communications at any time.

3. Payment Security

We do not store or process your credit/debit card details directly on our servers. All payment information is handled through secure and trusted third-party payment gateways that comply with industry security standards.

Transactions are encrypted using secure socket layer (SSL) technology to protect sensitive information during transmission.

4. Data Protection & Security Measures

We implement appropriate technical and organizational measures to safeguard your personal information. These include:

• Secure server hosting

• Limited access to sensitive data

• Encrypted payment processing

• Regular monitoring for security vulnerabilities

While we take reasonable precautions to protect your data, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security but strive to use commercially acceptable means to protect your information.

5. Sharing of Information

We do not sell, trade, or rent your personal data to unauthorized third parties.

However, we may share limited information with:

• Shipping and courier partners for order delivery

• Payment gateway providers for transaction processing

• Service providers assisting with website operations

These third parties are required to maintain confidentiality and use the information only for the intended purpose.

We may also disclose information if required by law or to comply with legal obligations.

6. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience. Cookies help us:

• Remember your preferences

• Improve website functionality

• Analyze traffic and user behavior

You may disable cookies through your browser settings, but some features of the website may not function properly as a result.

7. Customer Rights

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your personal data

• Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details provided below.

8. Data Retention

We retain your information only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

Once the data is no longer required, it is securely deleted or anonymized.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage users to review their privacy policies separately.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated revision date.

Continued use of our website after updates constitutes acceptance of the revised policy.

11. Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, you may contact us at:

KGN Ayurveda
Sriganganagar, Rajasthan, India