TERMS AND CONDITIONS

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Welcome to KGN Ayurveda. These Terms and Conditions govern your use of our website, products, and services. By accessing our website or purchasing our products, you agree to comply with and be bound by the terms outlined below.

If you do not agree with any part of these terms, please do not use our website or services.

1. General Terms

By purchasing our Ayurvedic and herbal products, customers agree to these Terms and Conditions. These terms apply to all visitors, users, and customers who access or use our website.

We reserve the right to update, modify, or replace any part of these terms at any time. Continued use of the website following changes indicates your acceptance of those changes.

2. Product Information & Accuracy

We strive to ensure that all product descriptions, images, pricing details, and availability information displayed on our website are accurate and up to date.

However:

• Product images are for reference purposes only.

• Slight variations in packaging, color, or labeling may occur.

• Descriptions are intended to provide general information and should not be considered medical advice.

Customers are encouraged to read product labels carefully before use.

3. Pricing & Offers

All prices listed on the website are in Indian Rupees (INR) unless otherwise specified.

• Prices, discounts, and promotional offers are subject to change without prior notice.

• Limited-time offers may be withdrawn at our discretion.

• We reserve the right to correct pricing errors if they occur due to technical or human mistakes.

In case of an incorrect price listing, we may cancel the order and inform the customer accordingly.

4. Order Acceptance & Cancellation

Orders are confirmed only after successful payment verification or COD confirmation.

We reserve the right to cancel or refuse any order under certain circumstances, including but not limited to:

• Suspicious or fraudulent transactions

• Incorrect pricing due to technical error

• Non-serviceable delivery location

• Repeated failed delivery attempts

• Violation of our policies

If an order is canceled after payment, the refund will be processed as per our Refund Policy.

5. Payment Terms

We accept payments through secure third-party payment gateways. All transactions are encrypted for security.

For Cash on Delivery (COD) orders:

• Customers must provide accurate contact details.

• Refusal to accept COD orders may affect future purchase eligibility.

We are not responsible for payment failures caused by bank issues, gateway downtime, or incorrect information provided by the customer.

6. Product Usage & Responsibility

Our products are based on Ayurvedic and herbal formulations. Customers are responsible for:

• Reading product instructions carefully before use

• Following recommended dosage guidelines

• Storing products as per instructions

• Consulting a healthcare professional if needed

We are not liable for misuse, overuse, allergic reactions, or failure to follow instructions properly.

7. Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of KGN Ayurveda and is protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution of website content is strictly prohibited.

8. Limitation of Liability

KGN Ayurveda shall not be held liable for:

• Indirect, incidental, or consequential damages

• Delays caused by courier partners

• Delivery failures due to incorrect customer details

• Health outcomes resulting from improper product usage

Our maximum liability shall not exceed the total value of the product purchased.

9. Returns & Refunds

All returns and refunds are governed by our Return & Refund Policy. Customers are advised to review that policy carefully before placing an order.

10. Privacy

Customer data is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of information as described therein.

11. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of our website or services shall be subject to the jurisdiction of courts located in Rajasthan, India.

12. Contact Information

For any questions regarding these Terms and Conditions, please contact:

KGN Ayurveda
Sriganganagar, Rajasthan, India